Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You’ll find nearly all the answers to your questions in the intuitive Help section included in our Website Control Panel. It features an ever–enlarging repository with regularly asked questions and comprehensive educational articles prepared by our practiced tech support staff.

  • Top quality support service

  • Tutorial Videos

  • For those of you who would like to discover how to remedy a frequently encountered problem by watching an instructional video, we have added a collection of video tutorials to our Website Control Panel. All the instructional video clips are short and easy to understand. They offer visual demonstrations of various website management actions.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer care service and a 1–hour support ticket response time guarantee. Our competent tech support engineers will be at your disposal 24 hours a day to answer your queries and to take care of any issue that you might possibly run into. Just submit a help request from the Help Center section and we’ll reply to you extremely quickly.